Senior Software Engineer, New Verticals
Role Overview
Own the end-to-end AI-agent development loop, from specifying problems to directing agents and verifying results through tests, evaluations, and observability.
Build agentic systems for salons and internal teams that retrieve information, call tools, and execute controlled workflows across bookings, payments, and operations.
Work with product, operations, salon partners, and booking-platform partners to support beauty-business growth.
Key Skills for This Role
Full Job Posting
The role
Own the end-to-end AI-agent development loop, from specifying problems to directing agents and verifying results through tests, evaluations, and observability.
Build agentic systems for salons and internal teams that retrieve information, call tools, and execute controlled workflows across bookings, payments, and operations.
Work with product, operations, salon partners, and booking-platform partners to support beauty-business growth.
What you’ll own
- Direct agents to build salon payment services, including checkout, booking deposits, no-show fees, tips, refunds, reconciliation, and settlement.
- Own integrations with salon platforms, booking platforms, payment providers, financial partners, and other third parties.
- Define specifications, acceptance criteria, tests, and evaluations; design the agent workflow and its verification, merging, and deployment.
- Build agents for client questions, booking and payment exceptions, and reconciliation.
- Add permissions, human approvals, guardrails, observability, audit trails, and fallbacks to agents handling sensitive operations.
- Improve workflow speed, reliability, security, and cost.
Who you are and what you’ll need
- Already use AI agents as the default way of working rather than as an add-on to hand-coding.
- Have shipped production-grade software through AI coding agents and have hands-on production experience with LLM APIs, tool calling, retrieval-augmented generation, and agentic workflows.
- Fluent in English; strong problem-solving and communication skills.
- Know system design, REST APIs, microservices, asynchronous processing, distributed systems, databases, data modelling, and database design.
- Have experience with payment providers, booking or POS systems, or complex third-party integrations.
- Understand AI risks such as hallucinations, prompt injection, data leakage, non-deterministic behavior, and unsafe tool execution.
- Have experience with automated testing, evaluations, observability, debugging, and performance optimization.
Nice to have
- Payments, fintech, beauty and wellness tech, booking platforms, or high-growth marketplace experience.
- Payment gateways, transaction processing, settlement, reconciliation, or chargeback systems experience.
- Building agents for APIs, databases, internal tools, or operational workflows.
- Model evaluation, prompt and context management, AI observability, guardrails, or LLM cost optimization.
- Running coding agents in parallel or building safety tooling and CI; vector databases, embeddings, semantic search, or retrieval systems.
- Cloud platforms, containerized services, CI/CD, infrastructure-as-code, PCI DSS, GDPR, and secure development practices.
What the company offers
- Ownership over products used by diners and restaurants globally.
- Work on payments, hospitality, and customer-experience problems in a fast-moving environment.
- Collaboration with experienced operators, builders, and industry experts.
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