Senior Account Manager
Role Overview
Own relationships with medium-to-large food and beverage partners, including standalone businesses and multi-outlet groups.
Drive partner success, performance growth, commercial agreements, and strategic partnership value.
Key Skills for This Role
Full Job Posting
The role
Own relationships with medium-to-large food and beverage partners, including standalone businesses and multi-outlet groups.
Drive partner success, performance growth, commercial agreements, and strategic partnership value.
What you’ll own
- Build senior-level relationships with partner decision-makers and stakeholders.
- Negotiate and manage commercial agreements, contracts, and renewals.
- Monitor GMV, adoption, and customer engagement and execute partner-specific growth strategies.
- Identify churn, adoption, and competitive risks and take action.
- Work with Sales, Product, and Marketing on joint initiatives and share insights that inform the product roadmap.
What you’ll need
- 3–5 years of account management, enterprise client management, or F&B/technology partnership experience.
- Demonstrated experience managing medium-to-large accounts.
- Strong commercial acumen, negotiation, and contract management experience.
- Strong communication and relationship-building skills with C-level stakeholders.
- Analytical ability, proficiency with CRM systems, reporting tools, and Google Workspace, and fluency in English.
Nice to have
- Payments, fintech, hospitality technology, or high-growth marketplace experience is a plus.
- Arabic language skills are a plus.
About qlub
qlub provides restaurant payment products including Pay-at-Table, digital menus, Order-and-Pay, payment links, and SoftPOS terminals.
The company describes itself as a fast-scaling fintech operating across multiple markets.
What the company offers
- The role offers ownership, work on restaurant technology products, and collaboration with experienced operators and industry experts.
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