Account Management Intern
Role Overview
Support a portfolio of restaurant partners in Qatar alongside an Account Executive, helping partners succeed after launch.
The role is customer-facing and field-based, with frequent visits to restaurants across Doha.
The intern will help check product performance, support integrations, and resolve issues.
Key Skills for This Role
Full Job Posting
About qlub
qlub provides restaurant payment products including Pay-at-Table, digital menus, Order-and-Pay, payment links, and SoftPOS terminals.
The fintech is backed by Mastercard, Mubadala, e&, and Shorooq, and operates across multiple markets.
The role
Support a portfolio of restaurant partners in Qatar alongside an Account Executive, helping partners succeed after launch.
The role is customer-facing and field-based, with frequent visits to restaurants across Doha.
The intern will help check product performance, support integrations, and resolve issues.
What you’ll own
- Train front-of-house staff at new and existing restaurants.
- Visit live outlets to assess performance and send field reports to the Account Executive.
- Follow up on visit findings with restaurant partners and the Account Executive until issues are closed.
- Help resolve POS and integration issues with restaurants and the Integrations team.
- Help prepare and send partner success reports.
What you’ll need
- Recently graduated with a bachelor's degree.
- Available full-time in Doha and willing to move between restaurants during the day.
- Confident speaking with external stakeholders and presenting.
- Organised, reliable, proactive, willing to learn, and able to follow through independently.
- Tech savvy, especially with AI tools; Excel or Google Sheets skills.
- Comfortable working either 9am–6pm or 12pm–9pm shifts.
- A valid Qatar driving licence is a strong advantage.
Nice to have
- Experience in F&B, hospitality, retail, or customer service is a plus.
What qlub offers
- Ownership over products used by diners and restaurants globally.
- The opportunity to work on payments, hospitality, and customer experience challenges.
- A fast-moving environment, close collaboration with experienced colleagues, and the chance to make a visible contribution.
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