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Restaurant Manager

Unity Star Import and Export FZE LLC
Dubai, UAE
Full-time
Mid-Senior
Onsite
Discovered 2 weeks ago
Restaurant operationsFood and beverage operationsStaff supervision and shift schedulingCustomer servicePOS systemsCash handling and sales reconciliation

Full Job Posting

Role overview

Oversee daily restaurant operations and uphold food-service quality, customer satisfaction, cleanliness, and team performance.

Supervise employees, manage shifts and operating costs, handle customer concerns, and support restaurant performance.

Responsibilities

  • Manage daily operations and ensure smooth service.
  • Supervise restaurant staff, schedule shifts, and train team members.
  • Deliver professional, friendly, timely customer service and handle feedback and complaints.
  • Monitor food quality, presentation, service, and dining-area cleanliness.
  • Coordinate order preparation and service with kitchen staff and chefs.
  • Monitor opening and closing procedures.
  • Oversee cash handling, POS transactions, billing, and daily sales reconciliation.
  • Monitor stock, conduct inventory counts, order supplies, and coordinate with suppliers.
  • Monitor waste, operating costs, and inventory variances; prepare reports when needed.
  • Support sales and operational targets.
  • Maintain equipment and facilities and follow food safety, hygiene, health, and workplace safety requirements.
  • Maintain employee attendance and performance records; assist with recruitment, onboarding, and training.

Requirements

  • Previous experience as a Restaurant Manager, Assistant Restaurant Manager, F&B Supervisor, or similar.
  • Understanding of restaurant and food-and-beverage operations and experience managing employees.
  • Knowledge of POS systems, cash handling, daily sales reporting, inventory management, and cost control.
  • Knowledge of food hygiene and safety practices.
  • Strong customer-service, problem-solving, leadership, and team-management abilities.
  • Good written and verbal English communication; additional languages are advantageous.
  • A relevant hospitality, hotel management, or business diploma or bachelor's degree is preferred.
  • UAE hospitality experience is preferred.
  • Able to work busy service periods and shifts, weekends, evenings, and public holidays as required.

Benefits

  • Benefits listed include employment visa, medical insurance, annual leave, paid public holidays, and duty meals where applicable.
  • Accommodation, transportation, and performance incentives may be provided; training and career development and end-of-service benefits are also listed.
  • Other benefits are according to company policy and applicable UAE employment requirements.

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