Restaurant Manager
Role Overview
Oversee daily restaurant operations and uphold food-service quality, customer satisfaction, cleanliness, and team performance.
Supervise employees, manage shifts and operating costs, handle customer concerns, and support restaurant performance.
Key Skills for This Role
Full Job Posting
Role overview
Oversee daily restaurant operations and uphold food-service quality, customer satisfaction, cleanliness, and team performance.
Supervise employees, manage shifts and operating costs, handle customer concerns, and support restaurant performance.
Responsibilities
- Manage daily operations and ensure smooth service.
- Supervise restaurant staff, schedule shifts, and train team members.
- Deliver professional, friendly, timely customer service and handle feedback and complaints.
- Monitor food quality, presentation, service, and dining-area cleanliness.
- Coordinate order preparation and service with kitchen staff and chefs.
- Monitor opening and closing procedures.
- Oversee cash handling, POS transactions, billing, and daily sales reconciliation.
- Monitor stock, conduct inventory counts, order supplies, and coordinate with suppliers.
- Monitor waste, operating costs, and inventory variances; prepare reports when needed.
- Support sales and operational targets.
- Maintain equipment and facilities and follow food safety, hygiene, health, and workplace safety requirements.
- Maintain employee attendance and performance records; assist with recruitment, onboarding, and training.
Requirements
- Previous experience as a Restaurant Manager, Assistant Restaurant Manager, F&B Supervisor, or similar.
- Understanding of restaurant and food-and-beverage operations and experience managing employees.
- Knowledge of POS systems, cash handling, daily sales reporting, inventory management, and cost control.
- Knowledge of food hygiene and safety practices.
- Strong customer-service, problem-solving, leadership, and team-management abilities.
- Good written and verbal English communication; additional languages are advantageous.
- A relevant hospitality, hotel management, or business diploma or bachelor's degree is preferred.
- UAE hospitality experience is preferred.
- Able to work busy service periods and shifts, weekends, evenings, and public holidays as required.
Benefits
- Benefits listed include employment visa, medical insurance, annual leave, paid public holidays, and duty meals where applicable.
- Accommodation, transportation, and performance incentives may be provided; training and career development and end-of-service benefits are also listed.
- Other benefits are according to company policy and applicable UAE employment requirements.
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