Receptionist

Role overview

Reception and visitor service

• Welcome visitors, guests, and clients and direct them to the appropriate person or department.
• Answer, transfer, and take messages for incoming calls; respond to general inquiries by phone, email, and in person.
• Manage appointments, meeting schedules, visitor arrangements, and meeting-room coordination.
• Maintain a clean, organized, and presentable reception area.
• Handle customer concerns politely and refer complex matters to the appropriate team.

Office administration

• Receive, sort, and distribute incoming mail, documents, and deliveries.
• Assist with data entry, filing, scanning, and office records.
• Monitor office supplies and notify management when replenishment is needed.
• Provide general administrative support to HR, management, and other departments.
• Maintain visitor logs and protect confidential company information.
• Perform other reception and administrative duties assigned by management.

Qualifications and skills

• High school diploma or equivalent; administration or customer service qualifications are advantageous.
• Previous receptionist, front-desk, or administrative assistant experience is preferred.
• Good verbal and written English communication; additional languages are advantageous.
• Basic computer skills, including Microsoft Word, Excel, and email.
• Professional telephone etiquette, a polite manner, strong organization, and attention to detail.
• Ability to manage multiple tasks efficiently, handle confidential information responsibly, and work across departments.

Work arrangement

• Full-time, on-site work in Dubai, UAE.

Benefits

• Competitive salary based on qualifications and experience; no pay cadence is specified.
• Employment visa and medical insurance may apply under employer policy, the employment arrangement, and UAE requirements.
• Annual leave, public holidays, and applicable end-of-service benefits are provided in accordance with UAE law.
• Training, skill development, and career growth opportunities; transportation or accommodation may be available depending on policy and contract.