Program/Project Engineer - Super User Professional

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

The Super User plays a critical role within the WMS Centre of Excellence (CoE), ensuring the successful delivery and support of WMS solutions across CEVA’s operational landscape. This role is pivotal in enabling the CoE to provide cost-effective, scalable, and high-performing warehouse management systems that support both new business bids and ongoing frontline operations.

The Super User leads and contributes to project activities including solution testing, implementation, and post-deployment support, ensuring alignment with business requirements. Success in this role requires a strong blend of technical acumen, operational insight, and hands-on implementation experience to drive continuous improvement and operational excellence. Super User will work closely with warehouse operation team, ZDS team, BPE team, IT team and customers.

Responsibilities:

Provides functional/operational support and feedback on questions from the users regarding WMS.

Provides functional/operational feedback on assessments from customer engagement regarding WMS product description.

Provides on-site presence for implementations of WMS products as appropriate, especially when sites implement the product for the first time.

Support projects and is capable to consult on set-up of WMS (Clustering, putaway rules, pack configuration, routing, zoning, data loads)

Provides support in the cluster on Tests and UAT with product releases or patches. Is capable to conduct system testing, to professional quality standards, for WMS Products.

Maintain appropriate working relationships with all customers/key users within the cluster as part of the day to day execution of tasks.

Provide logistics and systems consultancy for operations teams in relation to appropriate system use and operational responsibility and capabilities.

Responds to unfamiliar, undefined, unexpected, or unstable situations and define corrective actions with WMS CoE.

Evaluates, follows up and coordinates possible change request or product enhancements within the cluster.

Provides training for engineers and Key-users within the cluster.

Provides feedback in general to the WMS CoE on progress, best practices and daily business updates related to WMS products

Education and Experience:

Bachelor's degree in Supply Chain, Engineering, or a related field.

1+ years of experience in warehouse operations and practical operational experience in logistics with WMS systems

Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world.

The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise.