Operations Executive - Aerospace
Role Overview
Operations Executive - Aerospace role in CEVA Logistics' air freight operations in Dubai.
The role coordinates internal and external stakeholders, stages customer shipments, and provides logistics advice and end-to-end support.
The posting describes the position as a permanent contract and full time.
Key Skills for This Role
Full Job Posting
Role overview
Operations Executive - Aerospace role in CEVA Logistics' air freight operations in Dubai.
The role coordinates internal and external stakeholders, stages customer shipments, and provides logistics advice and end-to-end support.
The posting describes the position as a permanent contract and full time.
Shipment coordination
- Receive, record, and validate customer orders; plan routing according to Customer Operation Support instructions.
- Coordinate documents and shipment updates with network offices, liaise with clients, and arrange shipments from origin through delivery.
- Coordinate land, marine, and air operations teams and ensure local customs compliance for imports and exports.
- Check cargo availability and manage exceptional requests, rate negotiations, rate filing, and approvals.
Shipment monitoring and service
- Provide 24/7 on-call support after hours and on public holidays for aircraft-on-ground situations.
- Escalate service deviations, coordinate claims, and support client day-to-day operations.
- Track shipments using the Link tracker, resolve service deviations, and implement recovery plans with the network and client.
- Report damages, raise claims, address missing data, maintain tracking updates, and distribute revised operating procedures.
Invoices and reporting
- Maintain statement-of-account files and submit invoices for final review.
- Resolve rate discrepancies and invoice disputes, reconciling accounts weekly to support timely payment.
- Meet weekly with overseas network teams to review disputes, identify root causes, and track resolution.
Candidate profile
- The posting seeks a keen, driven candidate who can learn and adapt in a demanding operations environment.
About CEVA Logistics
CEVA Logistics provides global supply chain solutions across contract logistics and air, ocean, ground, and finished vehicle transport.
The employer describes a global workforce and an environment focused on growth, innovation, and continuous improvement.
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