Procurement Operations Manager
Role Overview
Lead Procurement Operations and support the Head of Department in executing procurement operations.
The role covers procurement operating-model effectiveness, low-level spend, stakeholder value, risk reduction, and process improvement.
Key Skills for This Role
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Role purpose
Lead Procurement Operations and support the Head of Department in executing procurement operations.
The role covers procurement operating-model effectiveness, low-level spend, stakeholder value, risk reduction, and process improvement.
Key accountabilities
- Manage procurement policies, procedures, technology, governance, controls, and resource talent management.
- Manage low-value procurement commodities and increase spend influenced by VMCP; lead major negotiations when required.
- Develop vendor risk strategies, promote competition, and manage the vendor commercial directory.
- Review processes and technology, promote procurement policy awareness, improve catalogue use, and support automation.
- Lead reporting, savings initiatives, customer-feedback processes, and engagement with senior stakeholders.
- Develop KPIs, KRIs, and compliance reporting tools; coordinate with Audit, ORM, and ICD.
- Monitor project budgets, savings pipelines, benefits realization, and team costs.
Experience and qualifications
- Minimum 12 years of procurement experience.
- Procurement operational experience, data analytics and reporting experience, and ability to map organizational objectives to departmental outputs.
- Customer-management and engagement skills; excellent presentation skills.
- Professionally qualified in CIPS or working toward it, legal awareness (LLB), and/or experience in financial services.
Performance measures
Increase spend under VMCP influence and improve reporting on savings and risks.
Reduce process exceptions and enable timely vendor registration and competition.
Compare catalogue spend with purchase-order spend and advance digitalization.
Assess lifecycle processes, manual steps, governance, and controls; document prioritized actions and roadmaps.
Report progress toward process automation and improved procurement functionality.
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