HC Systems Specialist

Overview

Responsibilities

• Maintain accurate and complete HC system data and monitor data quality.
• Provide first-line functional support to HC system users and manage requests, incidents, and enhancements.
• Gather and document functional business requirements and prepare process flows and system documentation.
• Coordinate and participate in User Acceptance Testing.
• Support system enhancements, upgrades, releases, implementations, and post-implementation activities.
• Maintain user guides, SOPs, knowledge materials, records of system changes, and configurations.
• Provide system training and guidance to users.
• Support HC SharePoint sites and document libraries.
• Prepare HC reports and validate report data.
• Support system and data audits.
• Coordinate system issues and requirements with the IT Directorate and HC stakeholders.
• Ensure confidentiality, appropriate access, and proper handling of HC information.

Qualifications

• A bachelor’s degree in Human Resource Management, Management Information Systems, Information Systems, Business Administration, or a related field is required.
• HRIS or HCM certification in PeopleSoft, Workday, Oracle HCM, SAP SuccessFactors, or an equivalent platform is preferred.
• Business analysis or process improvement certification such as ECBA, CCBA, CBAP, or equivalent is preferred.
• Additional training in human capital information systems, data management, business process analysis, reporting, or human capital management is an asset.
• Practical experience supporting HCM or HRIS applications, employee data management, and HR-related systems is required.
• Exposure to payroll systems is considered an asset.
• Three to five years of progressively responsible experience supporting HCM, HRIS, or enterprise business systems is required.
• Experience coordinating enhancement requests, UAT activities, or HR digital initiatives is preferred.
• Experience supporting PeopleSoft HCM or a comparable enterprise HCM platform is preferred.
• Fluency in written and spoken English is required.
• Fluency in written and spoken Arabic is preferred.