Lead Systems Engineer

Role overview

Infrastructure operations

• Lead enterprise Windows and Linux server, Microsoft, virtualization, storage, backup, cloud, and endpoint infrastructure administration and operations.
• Design and capacity-plan HPC and GPU infrastructure supporting academic, research, and AI workloads across on-premises and cloud environments.
• Enable and integrate enterprise AI platforms and workloads.
• Manage compute, storage, virtualization, and VDI; monitor infrastructure health, performance, availability, and capacity.
• Oversee backup, recovery, disaster recovery, restoration testing, and service recoverability.
• Administer hybrid-cloud infrastructure across Azure and Google Cloud Platform.
• Lead patching, vulnerability remediation, and infrastructure security hardening.
• Plan and coordinate infrastructure upgrades, migrations, expansions, technology refreshes, and lifecycle activities.

Projects and team leadership

• Lead infrastructure projects and develop implementation plans, testing procedures, risk assessments, and rollback and contingency plans.
• Apply incident, problem, capacity, change, and release management processes; develop automation using PowerShell and other appropriate technologies.
• Maintain technical documentation, architecture diagrams, operational procedures, configurations, and specifications.
• Coordinate with vendors, business units, and IT teams; ensure incidents and service requests are handled within established SLAs.
• Provide technical leadership, work direction, mentoring, training, and knowledge transfer to technical staff.
• Support direct reports’ professional development, conduct performance reviews, and identify learning opportunities.

Education and experience

• Bachelor’s degree in IT or a related field is required.
• At least 8 years of experience in IT or a related field, including at least 4 years in system administration.

Languages and certifications

• Fluency in written and spoken English is required; fluency in written and spoken Arabic is preferred.
• Certifications in Microsoft MCSE, RHCE, CCNP, VMware, and Azure are desirable.

About UDST