Director, Omnichannel Analytics
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About the Role
For our client, we are seeking a Director Omnichannel Analytics to join the team of a leader in the Pharmaceuticals & Biotech space. This role will turn data into practical insight that improves visibility, decision-making, and business performance.
Key Skills for This Role
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Overview
For our client, we are seeking a Director Omnichannel Analytics to join the team of a leader in the Pharmaceuticals & Biotech space.
This role will turn data into practical insight that improves visibility, decision-making, and business performance.
You will partner with business, technical, and operational stakeholders to build reporting, surface trends, and translate analysis into action.
The position offers the opportunity to strengthen data-driven execution and help teams focus on the metrics that matter most within a Pharmaceuticals & Biotech environment.
Location: San Francisco, CA - US based candidates only, no visa sponsorship available
Compensation: $230,000 – $270,000 annually
Responsibilities
- Develop and execute an omnichannel analytics strategy aligned with business objectives
- Lead insights, data architecture, and testing roadmaps for marketing and commercial analytics
- Analyze customer behavior to create effective targeting strategies and optimize messaging
- Build and manage a high-performing omnichannel analytics team
- Oversee measurement of digital marketing across multiple channels
- Analyze engagement journeys for optimization opportunities and future initiatives
- Define KPIs to track brand objectives and performance
Qualifications
- Bachelor's degree in a quantitative field; advanced degree preferred
- 8+ years of experience in analytics, especially digital or omnichannel analytics, in pharma/biotech
- Strong understanding of advanced statistical measurement and analytics techniques
- Expertise in omnichannel analytics, marketing performance measurement, and customer journey analytics
- Experience in rare disease or highly targeted patient populations preferred
- Proficiency with CRM systems and digital marketing platforms
- Familiarity with A/B testing platforms
Benefits
- Market-leading compensation package
- 401(k) with employer match
- Generous health benefits with fully employer-paid premiums
- Flexible, 'take-what-you-need' paid time off and parental leave
- Career development opportunities with support for skill growth
- Hybrid work model with required in-office collaboration 2-3 times a week
- Our client is an equal opportunity employer.
- We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.
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