Assistant Manager-Facilities Management

Role scope

Financial and service performance

• Prepare monthly operational reports to support review of contract financial performance.
• Deliver FM services within sold-solution manpower resources and manage team structure to support operations within budget.
• Identify continuous-improvement and cost-improvement initiatives and propose client-value initiatives.
• Monitor contract service delivery against agreed SLAs and KPIs and help prevent penalties or deductions.

Client, staff, and procurement coordination

• Coordinate staff induction and ongoing training with assistant facilities managers, engineers, and supervisors; record completed training.
• Plan transport and accommodation requirements ahead of contract start dates in coordination with relevant divisions.
• Monitor contract service levels, resolve issues, and escalate when support is needed.
• Coordinate procurement with the procurement team and manage specialist-services contractors and vendors.
• Track staff sickness, absences, and holidays in line with company procedures.
• Maintain client relationships through regular meetings, communication, and site visits.

Contract and maintenance operations

• Manage service delivery using industry practices, international FM standards, and applicable local statutory guidelines.
• Plan projects from contract mobilization through demobilization and order required equipment and machinery.
• Monitor contract teams, review accounts monthly, and ensure suitable resources are available for contracted services.
• Prepare staff meetings and daily or weekly briefings with managers, coordinators, and senior supervisors.
• Create and monitor contract SLAs aligned with service delivery and client expectations.
• Monitor maintenance contracts and review preventive and corrective maintenance programs and reports.
• Coordinate timely invoice raising with central administration and finance teams.
• Identify energy-management project opportunities and seek guidance from the energy manager.

Selection criteria

• The supplied description ends during the Selection Criteria section; further criteria may be missing.