Warehouse / Store Supervisorمشرف متجر
Key Skills for This Role
Full Job Posting
Operations and fulfillment
- Supervise daily dark store and q-commerce operations.
- Ensure orders are picked, packed, and dispatched within SLA.
- Monitor order queues and prioritize urgent orders.
- Coordinate with logistics and delivery teams for smooth dispatch operations.
- Handle customer fulfillment issues and operational escalations.
Team and performance management
- Lead and manage pickers, packers, and inventory staff; allocate tasks and monitor productivity.
- Conduct shift briefings and communicate operational targets.
- Monitor KPIs such as order accuracy, fulfillment rate, and productivity.
- Prepare daily operational and performance reports.
- Train, coach, and develop team members; support onboarding of new employees.
- Manage attendance, leave, overtime, and shift schedules.
Inventory and facility
- Maintain inventory accuracy through regular cycle counts.
- Manage stock replenishment and product availability; investigate and resolve inventory discrepancies.
- Minimize stock loss, damage, and shrinkage.
- Maintain cleanliness, organization, and operational readiness of the facility.
- Ensure efficient utilization of manpower and resources.
Compliance and improvement
- Ensure compliance with SOPs, company policies, and safety standards.
- Identify process improvement opportunities and implement corrective actions.
- Support peak-demand periods, promotions, and special operational projects.
Requirements
- At least 1 year of darkstore operation experience is required.
- High school or equivalent education is preferred.
Pay
- Pay is SAR 5,000–6,000 per month.
Work location
- Riyadh is required.
- Work location is in person.
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