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Darkstore Supervisor

Intelligent iOud Co.

Jeddah, KSA

Entry

Onsite

SAR 5,000–6,000 per month

Discovered 2 weeks ago

Darkstore operationsQ-commerce fulfillmentOrder picking, packing, and dispatchInventory management and cycle countingStock replenishmentSOP and safety compliance

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Role overview

Supervises daily dark store and q-commerce operations.

Fulfillment and inventory

Ensure orders are picked, packed, and dispatched within SLA.
Monitor queues, prioritize urgent orders, and coordinate dispatch with logistics and delivery teams.
Maintain inventory accuracy through cycle counts, replenishment, and product availability management.
Investigate discrepancies and minimize stock loss, damage, and shrinkage.

Team and performance

Lead pickers, packers, and inventory staff; allocate tasks and monitor productivity.
Conduct shift briefings and communicate targets.
Monitor order accuracy, fulfillment rate, and productivity KPIs; prepare daily reports.
Train and coach employees, support onboarding, and manage attendance, leave, overtime, and shift schedules.

Operational standards

Ensure compliance with SOPs, company policies, and safety standards.
Handle customer fulfillment issues and operational escalations.
Identify process improvements, implement corrective actions, and maintain facility cleanliness and readiness.
Support peak demand, promotions, and special projects while using manpower and resources efficiently.

Qualifications

At least 1 year of darkstore operations experience is required.
High school education or equivalent is preferred.
Jeddah is specified as the required location.

Pay

SAR 5,000–6,000 per month.

Work location

Work location is in person.

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