Waiter / Waitress
Role Overview
Provide refined, personalized dining experiences at an exclusive private members club.
Deliver attentive, discreet, seamless service while upholding club standards.
Key Skills for This Role
Full Job Posting
Role overview
Provide refined, personalized dining experiences at an exclusive private members club.
Deliver attentive, discreet, seamless service while upholding club standards.
Key responsibilities
- Serve food and beverages and anticipate member needs while respecting privacy.
- Present menus, explain dishes, and recommend food, beverages, and pairings.
- Prepare tables, take orders, present food, and clear according to service sequences.
- Coordinate with Culinary, Bar, and service colleagues for accurate, timely orders and appropriate pacing.
- Communicate dietary preferences, allergies, and special requests to the Culinary team.
- Maintain dining areas, table settings, service stations, and presentation standards.
- Process orders and payments through POS systems and support appropriate upselling.
- Resolve or escalate member feedback and concerns; follow food safety, hygiene, health and safety, and club procedures.
Experience and qualifications
- Requires 1–3 years of Food & Beverage service experience; private club, fine dining, or premium hospitality experience is preferred.
- A diploma or relevant Hospitality, Food & Beverage Service, or related qualification is preferred.
- Strong understanding of fine dining etiquette, table settings, service sequences, and food and beverage presentation.
- Good knowledge of menus, ingredients, allergens, beverages, and basic pairing principles.
Desired competencies
- Excellent communication, interpersonal, teamwork, adaptability, and attention-to-detail skills.
- Polished, discreet, member-focused approach and ability to anticipate needs.
- Familiarity with restaurant POS systems and digital ordering platforms.
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