Therapist
Role Overview
Provide professional spa treatments and services to guests, promoting relaxation, rejuvenation, and well-being.
Deliver spa experiences that support guest satisfaction.
Key Skills for This Role
Full Job Posting
Role overview
Provide professional spa treatments and services to guests, promoting relaxation, rejuvenation, and well-being.
Deliver spa experiences that support guest satisfaction.
Guest treatments and service
- Provide massages, facials, body treatments, and other spa therapies.
- Assess guest needs and preferences to customize treatments.
- Ensure guest comfort and well-being and provide a welcoming, professional spa experience.
- Promote spa services and upsell additional treatments.
- Address guest feedback and concerns to enhance satisfaction.
Spa operations and standards
- Maintain clean, organized treatment rooms and a tranquil atmosphere.
- Keep accurate records of treatment bookings and guest information.
- Work with the Spa Manager to develop and update treatment protocols and menu offerings.
- Stay updated on spa and wellness trends and industry best practices.
- Uphold spa standards, sanitation, and safety measures.
- Participate in spa therapy training and development programs.
Safety and environment
- Work safely and in an environmentally friendly manner to safeguard guests and colleagues and contribute to environmental conservation.
- Follow company environmental, health, and safety procedures and policies.
Requirements
- Deliver spa treatments and services professionally while ensuring guest comfort and well-being.
- Maintain spa standards and comply with sanitation, safety, and environmental, health, and safety policies and procedures.
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