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indeed

Senior Process Associate

FCT
IND
Full-time
Onsite
Discovered 4 weeks ago
Real estate title, deeds, maps, and property formatsProperty-record search processesData keying and recording formatsTyping at 35 words per minute with 95% accuracyEnglishAnalytical and problem-solving skills

Full Job Posting

Role overview

Deliver accurate, timely client outputs and follow company policies and procedures.

The role requires an understanding of real estate title, deeds, maps, property formats, and property-data processes.

Responsibilities

  • Understand the domain and apply it to the search process.
  • Key data using the assigned county's recording format.
  • Understand project reports and products.
  • Communicate promptly with the line manager.
  • Meet turnaround-time and accuracy targets under service-level agreements and operational metrics.
  • Follow information security policies, including the acceptable use policy.
  • Drive quality and time metrics according to process complexity and criticality.
  • Support process improvement and automation initiatives.
  • Troubleshoot team issues and provide information to complete processes with Quality Controller support.

Qualifications and experience

  • At least one year of industry experience.
  • Any undergraduate degree or diploma.
  • Typing speed of at least 35 words per minute with 95% accuracy.
  • Good knowledge of English and good analytical and problem-solving skills.
  • Adaptability to learn processes, concepts, and skills; quick learning and ownership.
  • Willingness to work in shifts.

About the company

First American (India) is a Global Capability Center of First American Financial Corporation.

The company provides title insurance, closing and settlement, property data, and technology solutions.

Its platforms and products include DataTree, FraudGuard, RegsData, TaxSource, and ACI.

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