Product Owner (Remote in CA)
Role Overview
The Product Owner joins the Client Management team to advance capabilities for Sales and Operations teams.
The role translates business problems into prioritized, testable requirements and guides improvements from discovery through delivery, adoption, and evaluation.
The ideal candidate has Salesforce platform ownership experience and experience leading technical teams building automations, reporting, and integrations.
Key Skills for This Role
Full Job Posting
Role overview
The Product Owner joins the Client Management team to advance capabilities for Sales and Operations teams.
The role translates business problems into prioritized, testable requirements and guides improvements from discovery through delivery, adoption, and evaluation.
The ideal candidate has Salesforce platform ownership experience and experience leading technical teams building automations, reporting, and integrations.
Workplace
- The title specifies a remote role in California.
Product strategy and roadmap
- Refine and execute the client-management and Salesforce roadmap with Product Management, business outcomes, and success measures.
- Identify opportunities to improve client onboarding and ongoing management with business partners.
- Prioritize and sequence delivery according to impact, value, risk, dependencies, and effort.
- Communicate progress, risks, dependencies, and tradeoffs to business and technology stakeholders.
Integration product ownership
- Own Salesforce integration priorities and delivery across banking systems and enterprise applications.
- Define data flows, systems of record, interface requirements, and acceptance criteria.
- Evaluate API, event-driven, and batch approaches with engineering and architecture.
- Coordinate testing, failure recovery, data reconciliation, monitoring, support ownership, and reliability improvements.
Backlog and Agile delivery
- Maintain and prioritize the backlog of features, user stories, defects, technical enablers, production issues, and technical debt.
- Break features into actionable stories with clear, testable acceptance criteria and align sprint goals with business and technical priorities.
- Ensure workflows, designs, wireframes, or prototypes are reviewed before development.
- Own delivery from discovery through requirements, development, testing, release, production validation, and feedback.
Stakeholders and operations
- Represent customer and partner needs in product planning and technical discussions, gather feedback, and communicate technical topics clearly.
- Monitor vendor releases and platform changes and assess business, operational, technical, compliance, and integration impacts.
- Maintain product documentation, release notes, support guides, procedures, and user guides.
What you'll bring
- Bachelor’s degree in information systems, computer science, or a related field.
- 4+ years as a Product Owner, Technical Product Owner, Business Analyst, Product Analyst, or in a similar Agile role.
- Experience owning Salesforce and leading technical teams building platform automations, reporting, and integrations.
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