Process Associate
Role Overview
The Process Associate applies real estate market knowledge to property formats, maps, titles, and deeds while supporting search processes.
The role requires effective communication and adherence to company policies and procedures.
Key Skills for This Role
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Company Summary
First American India is a global capability center supporting title insurance, closing and settlement, property data, and technology solutions.
The company combines software, back-office, and knowledge-processing operations to support First American business requirements.
Job Summary
The Process Associate applies real estate market knowledge to property formats, maps, titles, and deeds while supporting search processes.
The role requires effective communication and adherence to company policies and procedures.
Competencies
- Understand real estate property formats, maps, titles, and deeds.
- Relate domain knowledge to the search process and understand assigned county recording formats.
- Maintain typing speed of 35 words per minute with 95% accuracy.
- Understand the reports and products available for the assigned project.
- Communicate effectively and promptly with the line manager.
- Meet turnaround time, accuracy, service-level agreement, and operations metrics.
- Follow information security policies and procedures, including acceptable use requirements.
Desired Qualification and Experience
- Freshers or candidates with one year of experience may apply.
- Any undergraduate degree or diploma is accepted.
- Minimum typing speed of 35 words per minute with 95% accuracy.
- Good knowledge of English and strong analytical and problem-solving skills.
- Willingness to learn new processes, concepts, and skills.
- Willingness to work in shifts.
Responsibilities
- Apply knowledge of real estate property formats, maps, titles, and deeds to assigned processes.
- Relate real estate domain knowledge to the required search process.
- Understand and correctly key data according to the recording format of the assigned county.
- Maintain typing performance at 35 words per minute and 95% accuracy.
- Understand the reports and products available for the assigned project.
- Communicate with the concerned line manager in an effective and timely manner.
- Meet turnaround time, accuracy, service-level agreement, and operations metrics.
- Follow organizational information security policies and procedures.
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