Sales Executive

Job Summary

Key Responsibilities Sales & Business Development

• Identify and engage prospective customers through outbound calls, emails, and other lead generation activities.
• Promote the company's ERP solutions by effectively communicating their features, benefits, and business value.
• Understand customer requirements and recommend suitable solutions based on their business needs.
• Generate, qualify, and nurture leads throughout the sales cycle.
• Schedule meetings and product demonstrations for prospective clients.
• Work closely with the sales and implementation teams to support business development initiatives.
• Achieve assigned sales targets and contribute to overall revenue objectives.

Customer Relationship Management

• Develop and maintain strong relationships with prospective and existing customers.
• Respond promptly to customer inquiries and provide accurate information regarding products and services.
• Ensure a positive customer experience by understanding client requirements and delivering appropriate solutions.
• Identify opportunities for customer retention, cross-selling, and business expansion.
• Gather customer feedback and market insights to improve sales strategies and service delivery.

Reporting & Documentation

• Maintain accurate customer, lead, and opportunity records within the ERP and CRM systems.
• Track and report sales activities, lead status, conversion metrics, and pipeline progress.
• Ensure timely documentation of customer interactions, follow-up activities, and sales opportunities.
• Prepare regular sales reports and provide insights to support continuous improvement initiatives.

Required Skills & Qualifications

• Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.
• Basic understanding of ERP solutions and business processes will be an added advantage.
• Excellent verbal and written communication skills.
• Strong interpersonal, negotiation, and relationship-building abilities.
• Ability to engage customers confidently and handle objections professionally.
• Goal-oriented mindset with a passion for sales and customer success.
• Self-motivated, proactive, and capable of working in a fast-paced environment.
• Proficiency in MS Office applications; familiarity with CRM or ERP systems is preferred.

Why Join Us?