Sales Executive

Job Summary

Sales & Lead Generation

• Conduct **50–60 outbound calls daily** to prospective and existing customers using approved sales methodologies.
• Introduce and promote the company's ERP solutions by effectively communicating key features, benefits, and value propositions.
• Understand customer requirements and identify opportunities to generate qualified business leads.
• Follow up with prospects and nurture leads throughout the sales cycle to maximize conversion opportunities.
• Coordinate with the field sales team by sharing qualified leads and relevant customer insights.
• Consistently work towards achieving and exceeding assigned sales targets.

Customer Relationship Management

• Build and maintain strong relationships with prospective and existing customers through regular communication and follow-up.
• Respond to customer inquiries promptly and provide accurate product and service information.
• Deliver a positive customer experience by understanding client needs and offering appropriate solutions.
• Support order processing activities and identify opportunities for repeat business and customer retention.
• Gather customer feedback and market insights to enhance sales effectiveness and customer satisfaction.

Reporting & Documentation

• Maintain accurate and up-to-date customer, lead, and sales information within the ERP and CRM systems.
• Track and report daily call activities, lead progress, conversion rates, and overall sales performance.
• Ensure timely documentation of customer interactions, follow-up actions, and business opportunities.
• Prepare periodic sales reports and contribute insights for continuous improvement initiatives.

Required Skills & Qualifications

• Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.
• Basic understanding of ERP modules such as **CRM, Human Resources, Trading, Manufacturing, and Accounts**.
• Excellent verbal and written communication skills with strong interpersonal abilities.
• Ability to engage customers confidently and handle objections professionally.
• Strong negotiation, persuasion, and problem-solving skills.
• Target-oriented mindset with the ability to thrive in a fast-paced sales environment.
• Quick learner with a proactive, self-motivated, and results-driven approach.
• Proficiency in MS Office applications and familiarity with CRM tools will be an added advantage.

Why Join