Residences Lounge Assistant
Role Overview
The Residences Lounge Assistant supports residents and guests in an exclusive lounge in Dubai.
The role contributes to a welcoming environment and a high-quality guest experience.
Key Skills for This Role
Full Job Posting
Role overview
The Residences Lounge Assistant supports residents and guests in an exclusive lounge in Dubai.
The role contributes to a welcoming environment and a high-quality guest experience.
Responsibilities
- Greet residents and guests; assist with inquiries, requests, and reservations.
- Maintain lounge cleanliness, organization, hygiene, and presentation.
- Prepare and serve light refreshments, beverages, and snacks; replenish supplies and amenities.
- Coordinate with departments to fulfil requests and resolve issues; follow health and safety regulations.
- Support lounge events, share local recommendations, and record guest interactions, requests, and feedback.
Qualifications
- High school diploma or equivalent is required.
- Excellent English communication, customer-service orientation, attention to detail, time management, and multitasking are required.
- Basic computer skills for reservations and guest records are required.
- Previous hospitality or customer-service experience is preferred; additional languages are a plus.
- Must be able to work varied shifts, stand for extended periods, and lift up to 25 pounds.
- Professional appearance and compliance with grooming standards are expected.
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