Receptionist
Role Overview
The receptionist is the first point of contact for customers and combines customer service, front-desk administration, and cash handling.
The role is located in Abu Dhabi and is in person.
Key Skills for This Role
Full Job Posting
Role overview
The receptionist is the first point of contact for customers and combines customer service, front-desk administration, and cash handling.
The role is located in Abu Dhabi and is in person.
Responsibilities
- Greet customers warmly and ensure they feel welcome.
- Address enquiries about services, products, or schedules in person, by phone, or by email.
- Provide guidance and resolve customer concerns promptly and professionally.
- Maintain a clean and organized reception area.
- Schedule and confirm appointments using booking software or systems; handle cancellations, rescheduling, and waitlists.
- Process cash, card, and other payments; issue receipts, handle refunds, and record daily transactions.
- Perform end-of-day cash reconciliations and prepare cash reports.
- Maintain accurate customer information and transaction records.
- Assist with inventory tracking and restocking front-desk supplies or items for sale.
- Coordinate with other departments to ensure smooth operations.
- Follow company policies for cash handling and confidential information and ensure transactions comply with regulations and standards.
Qualifications and skills
- Previous experience as a receptionist, hostess, or cashier is preferred.
- Proficiency in POS systems and basic accounting software.
- Familiarity with Microsoft Office Suite, including Word and Excel, or equivalent tools.
- Strong customer service and communication abilities; attention to detail and accuracy in cash handling.
- Ability to multitask, prioritize effectively, and collaborate with colleagues.
- Professional appearance is mandatory to uphold the company's image.
Compensation
- The description states pay of AED 2,500–2,700 per hour; the structured salary field separately states AED 2,500 per month.
Workplace
- The role is in person in Abu Dhabi.
About the company
TU Holdings Group operates across food and beverage, retail, trading, sports and events, beauty and wellness, and engineering and consultation.
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