Product Manager

Position overview

Key responsibilities

• Own the HRP WebUI roadmap and backlog, prioritizing feature parity, usability improvements, and new capabilities relative to the legacy application.
• Define requirements, workflows, and acceptance criteria for web-based configuration and claims administration screens with UX and engineering.
• Lead discovery with users to understand legacy workflows and translate them into modern web experiences.
• Plan and communicate customer migration sequencing from the legacy desktop application to the WebUI with minimal disruption.
• Partner on interaction design, navigation patterns, and accessibility standards.
• Collaborate with engineering through sprint planning, backlog grooming, and release cycles.
• Track adoption, performance, and user satisfaction metrics and use data to inform prioritization.
• Advise sales, implementation, and customer success as the WebUI subject matter expert; support customer and prospect conversations.
• Manage customer, executive, and cross-functional stakeholder expectations on roadmap and release timing.
• Support user acceptance testing, pilots, and phased rollouts against claims administration workflows.

Required qualifications

• At least 5 years of product management experience, including roadmap, requirements, and delivery ownership for enterprise software.
• Direct experience in healthcare claims administration, core administrative processing systems (CAPS), or payer operations.
• Ability to translate complex legacy desktop workflows into modern web-based user experiences.
• Strong analytical and prioritization skills, including balancing customer, sales, and engineering stakeholder needs.
• Excellent written and verbal communication, including presenting roadmap and product decisions to executive and customer audiences.
• Bachelor's degree in business, health administration, computer science, or a related field, or equivalent practical experience.

Preferred qualifications

• Experience with UI/UX development, design systems, or front-end web technologies.
• Hands-on familiarity with HealthRules Payer or a comparable core administrative processing system.
• Experience leading legacy-to-web migrations or platform modernization initiatives.
• Experience with Agile/Scrum product delivery methodologies.

Workplace

• Geographic responsibility is remote within the United States.
• Work may span multiple time zones in a hybrid or remote environment; the position involves extended computer use and may require travel depending on company needs.

Compensation

• The structured salary information gives an annual range of $132,000–$141,000.