Performance Team Lead
Role Overview
Hands-on operator and people-leadership role overseeing paid acquisition across two markets and multiple business verticals.
The north-star outcome is to reduce new-customer CAC by 10–20% from baseline at flat or higher volume, with payback and repeat rate confirming customer quality.
Key Skills for This Role
Full Job Posting
Role overview
Hands-on operator and people-leadership role overseeing paid acquisition across two markets and multiple business verticals.
The north-star outcome is to reduce new-customer CAC by 10–20% from baseline at flat or higher volume, with payback and repeat rate confirming customer quality.
What you’ll own
- Reduce new-customer CAC while maintaining or increasing volume, by market and vertical, and set a clear CAC ceiling per channel.
- Build and operate a budget model that reallocates spending weekly based on marginal CAC and payback.
- Run daily campaigns across Meta, Google, TikTok, Snap, and Apple Search Ads, including app-install and in-app-event campaigns.
- Scale KSA new customers at or below the KSA CAC ceiling while keeping UAE acquisition efficient.
- Create a monthly flow of creative concepts, track win rates, and provide briefs specialists can use.
- Validate Meta CAPI, server-side GTM, GA4, and MMP data against backend bookings; run incrementality tests and act on results.
- Develop Performance Executives to own verticals end to end and present performance independently.
- Coordinate with Business Development, CRM, Product, and category teams on growth targets, acquisition quality, and supply constraints.
Experience and qualifications
- At least 5 years in performance marketing, including at least 2 years owning a substantial monthly budget across Meta and Google; results matter more than years.
- A measurable record of reducing CAC or scaling new customers at a fixed CAC target.
- Recent hands-on ad-account experience, ideally in-house at a consumer app or marketplace focused on new customers at a CAC target.
- Own tracking through CAPI, server-side GTM, GA4, or AppsFlyer/Adjust, and validate conversions against backend data.
- Build reports in SQL or advanced Excel and analyze CAC, payback, and blended versus marginal spend.
- Run tests with written hypotheses, clean designs, and decisions tied to results.
- Managed or formally mentored two or more media buyers.
- Explain the relationship between budget decisions and business results to finance or leadership.
- GCC experience, Arabic creative, Ramadan seasonality, and home-services or on-demand category experience are pluses, not requirements.
Role approach
- Enjoy building campaigns hands-on and improving the work of two or three specialists.
- Use actual bookings to validate platform-reported ROAS and make decisions using CAC, payback, and 90-day repeat rate.
- Own channel, vertical, and market budget choices; test regularly, document learning, and accept when tests disprove an idea.
About Justlife
Justlife says it digitalized UAE home services in 2015 and operates a GCC home-services super app across more than 10 cities.
The company reports 15 million completed bookings, more than 6,000 service professionals, and over 200 full-time team members across locations.
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