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indeed

Performance Team Lead

JUSTLIFE
Dubai, UAE
Full-time
Onsite
Discovered 1 weeks ago
Performance marketingMeta AdsGoogle AdsTikTok AdsSnap AdsApple Search Ads

Full Job Posting

Role overview

Hands-on operator and people-leadership role overseeing paid acquisition across two markets and multiple business verticals.

The north-star outcome is to reduce new-customer CAC by 10–20% from baseline at flat or higher volume, with payback and repeat rate confirming customer quality.

What you’ll own

  • Reduce new-customer CAC while maintaining or increasing volume, by market and vertical, and set a clear CAC ceiling per channel.
  • Build and operate a budget model that reallocates spending weekly based on marginal CAC and payback.
  • Run daily campaigns across Meta, Google, TikTok, Snap, and Apple Search Ads, including app-install and in-app-event campaigns.
  • Scale KSA new customers at or below the KSA CAC ceiling while keeping UAE acquisition efficient.
  • Create a monthly flow of creative concepts, track win rates, and provide briefs specialists can use.
  • Validate Meta CAPI, server-side GTM, GA4, and MMP data against backend bookings; run incrementality tests and act on results.
  • Develop Performance Executives to own verticals end to end and present performance independently.
  • Coordinate with Business Development, CRM, Product, and category teams on growth targets, acquisition quality, and supply constraints.

Experience and qualifications

  • At least 5 years in performance marketing, including at least 2 years owning a substantial monthly budget across Meta and Google; results matter more than years.
  • A measurable record of reducing CAC or scaling new customers at a fixed CAC target.
  • Recent hands-on ad-account experience, ideally in-house at a consumer app or marketplace focused on new customers at a CAC target.
  • Own tracking through CAPI, server-side GTM, GA4, or AppsFlyer/Adjust, and validate conversions against backend data.
  • Build reports in SQL or advanced Excel and analyze CAC, payback, and blended versus marginal spend.
  • Run tests with written hypotheses, clean designs, and decisions tied to results.
  • Managed or formally mentored two or more media buyers.
  • Explain the relationship between budget decisions and business results to finance or leadership.
  • GCC experience, Arabic creative, Ramadan seasonality, and home-services or on-demand category experience are pluses, not requirements.

Role approach

  • Enjoy building campaigns hands-on and improving the work of two or three specialists.
  • Use actual bookings to validate platform-reported ROAS and make decisions using CAC, payback, and 90-day repeat rate.
  • Own channel, vertical, and market budget choices; test regularly, document learning, and accept when tests disprove an idea.

About Justlife

Justlife says it digitalized UAE home services in 2015 and operates a GCC home-services super app across more than 10 cities.

The company reports 15 million completed bookings, more than 6,000 service professionals, and over 200 full-time team members across locations.

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