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P2P Product Manager

Bybit
Abu Dhabi, UAE
Full-time
Mid-Senior
Onsite
Discovered 4 days ago
P2P marketplace product managementProduct planning and iterationMarketplace transaction modelsTrading flow design and optimizationData-driven decision-makingUser experience design

Full Job Posting

About Bybit

Bybit describes itself as a global cryptocurrency exchange and digital financial platform serving users across more than 200 countries and regions.

Its platform spans trading, payments, wealth management, custody, institutional services, and Web3.

The company emphasizes user-first products, technology, global collaboration, and innovation.

Role overview

Own product planning and iteration for Bybit’s P2P trading platform, improving efficiency, liquidity, and user experience.

Responsibilities

  • Design and optimize ad sequencing, request matching, order creation, payment confirmation, dispute handling, and merchant management.
  • Improve transaction conversion and completion through better user journeys, payment experiences, and trading interactions.
  • Analyze payment disputes, fraud, order cancellations, and malicious-user scenarios with risk control teams.
  • Create buyer and seller protections such as escrow, appeals, and risk alerts.
  • Monitor completion, dispute, liquidity, transaction-volume, and retention metrics and optimize using data.
  • Collaborate with operations, customer support, compliance, and risk teams on platform governance and trading experience.
  • Research users and markets to identify growth opportunities and improve marketplace supply-demand dynamics.

Requirements

  • At least 3 years of product management experience in P2P marketplaces, second-hand trading, e-commerce, fintech, or related industries.
  • Strong understanding of marketplace transaction models, user behavior, and trust and safety.
  • Ability to analyze complex user problems and optimize transaction flows with data-driven decisions.
  • Strong user experience mindset and ability to design efficient, intuitive trading interactions.
  • Excellent cross-functional communication and project management skills, including independently driving initiatives from concept to launch.
  • Fraud prevention, dispute resolution, or platform governance familiarity is a plus.

Preferred qualifications

  • Experience with cryptocurrency exchanges or P2P crypto trading platforms is preferred.
  • Experience with second-hand marketplace products or peer-to-peer transaction platforms is preferred.
  • Experience optimizing conversion, liquidity, or retention metrics is preferred.
  • Familiarity with payment systems, escrow mechanisms, or risk control processes is preferred.

Benefits

  • Benefits listed include a professional development fund, internal team-building events and workshops, global collaboration, and career growth opportunities.
  • The description mentions a modern workspace in Vienna, while the stored job location is Abu Dhabi Emirate.

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