Operations Executive - noon Food (Dine Out)

Reporting to: Senior Lead, Operations

Executive

What You'Ll Do

• Team noon has some of the fastest, smartest, and hardest-working people we've encountered.
• With a young, aggressive, and talented team, we're driving major missions forward.
• We are looking for a driven and detail-oriented Operations Executive to join the Noon Dine Out team and own the end-to-end onboarding of restaurant partners onto our Food platform.
• This is a client-facing, cross-functional role that sits at the intersection of operations, product, and restaurant experience.
• You will be responsible for taking a newly signed restaurant from contract stage through to a fully live, trained, and monitored deployment, and ensuring the experience is seamless for both the venue and their customers.
• Manage the full restaurant onboarding lifecycle, from onboarding through to deployment, staff training, and post-launch monitoring.
• Work closely with the Product and Tech teams to escalate and follow up on technical issues until resolution.
• Lead partner training sessions at restaurant venues, covering the customer journey and best practices for adoption.
• Collect and relay structured feedback from partners to inform product development.
• Partner with Sales representatives to ensure a smooth handoff from signed client to active deployment.
• Monitor post-deployment metrics.
• Maintain accurate records of each deployment, including client communications, testing outcomes, and training completion.
• What you’ll need
• 1–3 years of work experience in operations, account management, customer success, or a related field.
• Strong communication skills - you can translate technical concepts clearly to non-technical restaurant staff, and relay operational feedback accurately to internal tech teams.
• Highly organized with sharp attention to detail - you catch errors and don't let things fall through the cracks.
• Proactive and solution-oriented - you identify potential issues before they become problems and take ownership of resolving them rather than waiting to be directed.
• A natural coordinator who can manage multiple stakeholders - clients, sales teams, tech teams, simultaneously without losing momentum on any front.
• Comfortable working in the field, including visiting restaurant venues for deployments and training sessions.
• Calm under pressure and adaptable - restaurant environments are dynamic, and deployments don't always go to plan.
• A genuine interest in technology, hospitality, or fintech is a plus.
• Who will excel?
• We’re looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.