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Senior Account Manager

noon
Dubai, UAE
fulltime
Mid-Senior
Today
Client Relationship ManagementSales StrategyBusiness DevelopmentKey Account ManagementNegotiation SkillsCRM Software (e.g.
Free

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Overview

Job title:

Senior Account Manager

About noon

We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric.

Our mission is to deliver to every door every day.

We want to redefine what technology can do in this region, and we’re looking for a Senior Account Manager who can help us move even faster.

noon’s mission: Every door, every day.

About Dubai Mall

The Dubai Mall Online is the official digital platform of Dubai Mall, bringing together the mall’s iconic retail brands into a single online shopping destination.

Powered by best-in-class e-commerce technology, logistics, and customer experience capabilities, the platform enables customers to discover, shop, and receive products from multiple Dubai Mall retailers through a seamless digital journey.

Joining The Dubai Mall Online offers a unique opportunity to help build and scale a high-growth business from the ground up, working alongside some of the world’s most recognized brands while shaping the future of omnichannel retail in the GCC.

What you'll do

  • Team noon has some of the fastest, smartest, and hardest-working people we've encountered.
  • With a young, aggressive, and talented team, we're driving major missions forward.
  • We are looking for an experienced Senior Account Manager to join our Dubai Mall team.
  • The ideal candidate will have a strong background in luxury or premium fashion retail, with experience in Account Management / Brand Management across Digital, Marketplaces or E-commerce.
  • Manage and grow relationships with key luxury and premium brand partners.
  • Act as the senior point of contact for key brand partners, building trusted, long-term strategic relationships
  • Drive commercial performance through assortment strategy, pricing optimization, and visibility planning
  • Develop and execute joint business plans with brands to achieve revenue and growth targets
  • Lead onboarding and launch strategy for new premium fashion brands entering the platform
  • Collaborate closely with merchandising, marketing, operations, and supply chain teams to ensure flawless execution of campaigns and product launches
  • Monitor key performance metrics (GMV, conversion, traffic, sell-through rates) and provide strategic insights and recommendations to brand partners
  • Identify category growth opportunities and proactively recommend initiatives to expand brand presence and sales
  • Oversee execution of seasonal campaigns, exclusive drops, and promotional activities
  • Manage and resolve complex operational issues across catalog, pricing, content, logistics, and fulfillment
  • Conduct regular business reviews with senior stakeholders from brand partners
  • Ensure strong cross-functional alignment across internal teams to deliver seamless brand experience.
  • What you'll need:
  • 5+ years of experience in account management, sales, or business development within luxury, premium, or fashion retail.
  • Strong background in luxury, premium fashion, or high-end retail categories
  • Proven experience managing senior brand relationships and driving commercial outcomes
  • Strong understanding of digital commerce, marketplace dynamics, and online retail ecosystems
  • Excellent analytical skills with the ability to interpret data and translate insights into action
  • Strong stakeholder management and communication skills, including experience engaging senior external partners
  • Ability to operate effectively in a fast-paced, high-growth, and cross-functional environment
  • Strong ownership mindset with excellent execution and problem-solving abilities
  • Experience working with fashion brands, luxury retailers, or premium marketplaces is highly preferred
  • Who will excel?
  • We’re looking for people with high standards, who understand that hard work matters.
  • You need to be relentlessly resourceful and operate with a deep bias for action.
  • We need people with the courage to be fiercely original.
  • noon is not for everyone; readiness to adapt, pivot, and learn is essential.

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