Operations Coordinator
Role Overview
Temporary Operations Coordinator role in the TTC Light Rail Transit Business Management Department, for up to 12 months.
The position supports multidisciplinary projects, strategic initiatives, and operational assignments for LRT operations.
The role works with internal partners and public and political stakeholders.
The posting specifies a hybrid work arrangement and a 35-hour workweek, with Saturday and Sunday off and day shifts.
The listed salary range is $115,570.00–$144,526.20; the description does not state a pay period.
Key Skills for This Role
Full Job Posting
Role overview
Temporary Operations Coordinator role in the TTC Light Rail Transit Business Management Department, for up to 12 months.
The position supports multidisciplinary projects, strategic initiatives, and operational assignments for LRT operations.
The role works with internal partners and public and political stakeholders.
The posting specifies a hybrid work arrangement and a 35-hour workweek, with Saturday and Sunday off and day shifts.
The listed salary range is $115,570.00–$144,526.20; the description does not state a pay period.
Responsibilities
- Develop, analyze, and report KPIs and other metrics for the LRT Program.
- Coordinate contractual requirements, resolve issues or non-conformances, and improve processes and reporting.
- Lead LRT Rule Book development and updates for the Eglinton Crosstown and Finch West lines; develop rules for future expansions.
- Prepare business cases for rule changes and variances through analysis and stakeholder consultation.
- Manage program updates and departmental consistency.
- Coordinate with Transit Control and monitor maintenance systems to help resolve operational issues.
- Manage LRT Operations customer service communications and coordinate timely closeout.
- Support audits, data analysis, reporting, corrective actions, and the LRT QMS Program.
- Prepare written analyses and reports on designs from a system operating perspective.
- Support safety programs through incident review, hazard identification, interviews, and consistent practices.
- Monitor training requirements for departments supporting LRT Operations.
Skills and qualifications
- Strong project management, organizational, and relationship-building skills.
- Ability to coordinate competing priorities, support complex initiatives, and help achieve business objectives.
- Analytical skills and ability to communicate in a variety of mediums.
- Ability to create, document, and manage information and records.
- Ability to plan and organize activities or projects to meet section and organizational objectives.
Work arrangement
- The position is listed as hybrid.
Schedule
- Temporary position for up to 12 months.
- Weekly hours are 35; scheduled days off are Saturday and Sunday, with a day shift.
Salary
- The posting lists a salary range of $115,570.00–$144,526.20 without specifying a salary period.
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