Operations Coordinator
Role Overview
Temporary Operations Coordinator role in the TTC Light Rail Transit Business Management Department.
Supports multidisciplinary projects, strategic initiatives, and operational assignments for LRT operations.
Works with internal partners and public and political stakeholders to advance departmental priorities.
Key Skills for This Role
Full Job Posting
Role overview
Temporary Operations Coordinator role in the TTC Light Rail Transit Business Management Department.
Supports multidisciplinary projects, strategic initiatives, and operational assignments for LRT operations.
Works with internal partners and public and political stakeholders to advance departmental priorities.
Key responsibilities
- Develop, collect, analyze, and report qualitative and quantitative LRT Program KPIs and other metrics.
- Coordinate resolution of contractual issues and non-conformances with TTC departments, and improve processes and reporting.
- Lead development and updates of the Eglinton Crosstown and Finch West LRT Rule Book.
- Develop rules and procedures for future LRT expansion projects and business cases for new rules, changes, and variances.
- Manage LRT Program updates to support consistency among departments.
- Liaise with Transit Control and monitor the Project Co. Maintenance Management System to track operational issues.
- Manage LRT Operations Customer Service Communications and coordinate timely close-out with stakeholders.
- Support LRT rules compliance audits, analysis, reporting, corrective actions, and QMS implementation.
- Prepare written analyses and reports on design reviews from a system-operating perspective.
- Support safety programs through incident reviews, hazard identification, interviews, and consistency checks.
- Monitor supporting departments' training requirements for compliance with the Operating Agreement.
Skills and qualifications
- Strong project management, organizational, relationship-building, and analytical skills.
- Able to communicate in a variety of mediums.
- Able to create, document, and manage information and records.
- Able to plan and organize activities and projects; the supplied description ends mid-list.
Employment and schedule
- Temporary employment for up to 12 months.
- Hybrid work arrangement.
- 35 weekly hours; daytime shift, with Saturday and Sunday off.
About TTC
The TTC describes its mission as providing safe, reliable, efficient, and accessible mass transit through an integrated network.
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