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Operations Coordinator

TTC (Toronto Transit Commission)
Toronto, CAN
Temporary
Onsite
$115,570.00 to $144,526.20
Discovered 2 days ago
Project managementKey performance indicators (KPI)Data analysis and reportingContractual complianceLight Rail Transit operationsRule and procedure development

Full Job Posting

Opportunity

Temporary Operations Coordinator role in TTC’s Light Rail Transit Business Management Department.

Lead and support multidisciplinary projects, strategic initiatives, and operational assignments that advance LRT operations and departmental priorities.

Collaborate with internal partners and engage public and political stakeholders.

Program coordination and reporting

  • Develop, collect, analyze, and report qualitative and quantitative KPIs and other metrics for the LRT Program.
  • Coordinate with TTC departments to resolve contractual issues and non-conformances and improve processes and reporting.
  • Develop business cases for new rules, rule changes, and variances using analysis and stakeholder consultation.
  • Manage updates and new developments to support consistency among departments.

Rules, operations, and compliance

  • Lead development and updates of the Eglinton Crosstown and Finch West LRT Rule Book and develop rules for future expansions.
  • Interface with Transit Control and monitor the Project Co. Maintenance Management System to ensure operational issues are addressed promptly.
  • Review LRT customer service communications and work with stakeholders to close them out promptly.
  • Support LRT audits, data analysis, reporting, and corrective actions within the Rules Compliance and Quality Management programs.
  • Prepare written analyses and reports on design reviews from a system operating perspective.

Safety and training

  • Support safety programs by reviewing incidents, identifying hazards, conducting interviews, and promoting consistency among departments.
  • Monitor training requirements of departments supporting LRT operations to ensure compliance with the Operating Agreement.

Skills and qualifications

  • Strong project management, organizational, and relationship-building skills to coordinate competing priorities and complex initiatives.
  • Analytical skills; ability to communicate in varied mediums and create, document, and manage information and records.
  • Ability to plan and organize activities and projects to meet section and organizational needs.
  • Support diversity, inclusion, accessibility, and a respectful work and service environment free from discrimination and harassment.

Work arrangement

  • Employment details list the position as hybrid.

Schedule and duration

  • Temporary position for up to 12 months.
  • 35 weekly hours, day shift, with Saturday and Sunday off.

Salary information

  • Listed salary range is $115,570.00 to $144,526.20; no pay cadence is specified.

About TTC

TTC describes its mission as providing safe, reliable, efficient, and accessible mass transit through an integrated network.

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