Maintenance Manager

Overview

Team Leadership & Management

• Lead, supervise, and motivate gardeners, supervisors, and maintenance teams across multiple sites.
• Assign daily tasks and ensure efficient workflow and manpower utilization.
• Monitor team performance, discipline, and productivity to meet operational targets.
• Provide on-the-job training, guidance, and skill development for team improvement.

Landscape Maintenance Operations

• Oversee day-to-day maintenance of residential, commercial, and community landscape projects.
• Develop, implement, and monitor maintenance schedules, checklists, and SOPs.
• Ensure proper care of plants, turf, irrigation systems, and all landscape elements.
• Conduct regular site inspections to ensure quality standards are consistently maintained.

Client Management & Coordination

• Liaise with clients, property owners, and facility managers to understand requirements and expectations.
• Address client concerns promptly and ensure timely resolution of site issues.
• Maintain strong professional relationships to ensure client satisfaction and retention.
• Ensure all services are delivered in line with contractual obligations.

Planning, Budgeting & Reporting

• Manage site budgets and ensure effective cost control across maintenance operations.
• Monitor utilization of manpower, materials, equipment, and resources.
• Prepare regular reports on site performance, maintenance activities, and progress updates.
• Support seasonal planning and long-term landscape health strategies.

Quality, Safety & Compliance

• Ensure all maintenance activities comply with quality standards and UAE HSE regulations.
• Conduct routine inspections and site audits to maintain service excellence.
• Enforce health, safety, and environmental practices across all sites.
• Maintain cleanliness, presentation, and overall landscape aesthetics.

Vendor & Operational Support

• Coordinate with internal departments and external vendors for smooth operations.
• Ensure timely availability of materials, tools, and maintenance resources.
• Support procurement requirements related to maintenance activities.

Qualifications & Experience

• Bachelor’s Degree in Horticulture, Landscape Management, Facilities Management, or a related field.
• Minimum **5 years of experience in landscape maintenance or facilities management in the UAE**.
• Strong knowledge of horticultural practices, irrigation systems, and landscape maintenance techniques.
• Proven experience managing multiple teams and projects simultaneously.

Skills & Competencies

• Strong leadership, team management, and decision-making skills.
• Excellent organizational and problem-solving abilities.
• Strong communication and client relationship management skills.
• Good understanding of maintenance planning, budgeting, and reporting.
• Proficiency in MS Office and maintenance management systems (preferred).
• Ability to work under pressure and manage multiple sites effectively.