Sales Executive – Floristry

Sales Executive – Floral DivisionJob Summary

Key Responsibilitiesbusiness Development

• Identify and develop new business opportunities with corporate clients, event planners, hotels, wedding organizers, and individual customers.
• Build and maintain strong client relationships to encourage repeat business and referrals.
• Explore new markets and sales channels to expand the customer base and achieve revenue targets.

Sales & Client Management

• Understand client requirements for weddings, events, corporate functions, gifting, and special occasions.
• Recommend suitable floral arrangements and décor solutions based on customer preferences and budgets.
• Prepare quotations, follow up on proposals, negotiate pricing, and successfully close sales opportunities.
• Meet or exceed monthly and annual sales targets while maintaining profitability.

Order Coordination & Operations

• Coordinate closely with florists and operations teams to ensure orders are executed accurately and delivered on schedule.
• Oversee order processing, production timelines, and delivery arrangements.
• Monitor active orders and provide timely updates to clients as needed.

Customer Service

• Deliver exceptional customer service from initial inquiry through post-delivery follow-up.
• Advise customers on flower selection, arrangement styles, seasonal availability, and flower care.
• Address customer concerns promptly and professionally to ensure high levels of satisfaction.

Requirements

• Proven sales experience in the UAE; experience in the floral, gifting, events, hospitality, or luxury retail sector is highly preferred.
• Strong knowledge of flowers, floral arrangements, event décor, and customer preferences.
• Excellent communication, negotiation, and interpersonal skills.
• Customer-focused with a professional and approachable personality.
• Ability to multitask, work under pressure, and consistently achieve sales targets.
• Strong coordination, organizational, and relationship management skills.
• Immediate joiners will be given preference.

Job Type: Full-time