Lead / Senior Software Engineer - Zuora

Role Overview

Responsibilities

• Partner with customers to collect requirements, develop solutions, and provide effort estimates.
• Work with Business Operations, Finance, and Business Analysts to identify and clarify business needs.
• Create and improve workflows that align with business objectives.
• Lead a small team, oversee deliverables, and maintain clear communication with all involved parties.
• Handle system development, testing, and deployment independently with minimal supervision.
• Diagnose and fix production issues and configuration problems tied to Zuora integrations and data flows promptly.
• Apply performance enhancements to keep systems running at peak efficiency.
• Assist the DevOps team with automating Zuora deployments and ensuring smooth production changes.
• Create and update technical documentation covering Zuora implementations, design specs, test plans, and user guides.
• Perform code reviews and offer technical mentorship to junior developers.
• Train and assist end-users and stakeholders on Zuora features and recommended practices.
• Attend regular stakeholder meetings to review project status, challenges, and resolutions.

Requirements

• 5-15 years of IT experience, including a demonstrated history of implementing, sustaining, and enhancing Billing platforms.
• Solid grasp of the Zuora platform, Zuora Admin, Zuora objects, and APIs.
• Deep expertise in building and modifying Zuora Invoice templates, covering Payments, Bill runs, billing document posting, Invoice, CM, and HTML templates.
• Strong knowledge of Product Catalog, Charge Models, and managing the Subscription lifecycle, including creation, updates, renewals, and cancellations.
• Hands-on experience with Zuora Order line-item functionality, including setting up Order line-items and Invoice order line items.
• Capability in reconciliation and troubleshooting for month-end closing, plus bulk create/update/delete actions across multiple objects.
• Skilled use of developer tools and Postman.
• Background in integrating ecommerce platforms, payment gateways, data analytics tools, and tax systems, including Salesforce, Zuora APIs, and Payment Gateways.
• Comfortable working with Zuora Workflow to build new automated processes and refine existing ones.
• Strong understanding of Admin features and configurations, such as Roles, Permissions, and Billing templates.
• Capable of addressing daily questions and analysis requests from business, finance, dev, QA, and other teams.
• Awareness of Zuora product updates, industry trends, and best practices to maintain optimal system performance.

Benefits

• Opportunity to work on technical challenges that may impact across geographies.
• Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications.
• Opportunity to share your ideas on international platforms.
• Sponsored Tech Talks & Hackathons.
• Unlimited access to LinkedIn learning solutions.
• Possibility to relocate to any EPAM office for short and long-term projects.
• Focused individual development.
• Benefit package: Health benefits, Retirement benefits, Paid time off, Flexible benefits.
• Forums to explore beyond work passion (CSR, photography, painting, sports, etc.).