اداري أول- الخدمات المساندة والدعم اللوجستي
Role Overview
Support organizational objectives by managing daily administrative and operational activities, resolving stakeholder requests, and contributing to service and process improvement.
Key Skills for This Role
Full Job Posting
Job purpose
Support organizational objectives by managing daily administrative and operational activities, resolving stakeholder requests, and contributing to service and process improvement.
Strategy and performance
- Recommend departmental plans using recurring issues, stakeholder feedback, and anticipated demand.
- Meet assigned indicators for response timeliness, service quality, and stakeholder satisfaction.
- Provide data-driven insights for planning, resource allocation, and decision-making.
Administrative operations
- Manage stakeholder inquiries, requests, and approvals through designated systems and service standards.
- Update records and databases, maintain accurate confidential case documentation, and track escalations through resolution.
- Coordinate with internal teams and prepare periodic operational and statistical reports.
- Maintain office supplies and coordinate replenishment with Supply or Procurement.
- Oversee office asset and equipment maintenance and log requests.
- Ensure documents and correspondence follow approved templates, branding, and documentation standards.
- Disseminate internal communications and track acknowledgments when required.
Process improvement
- Identify administrative and workflow challenges and propose efficiency improvements.
- Recommend updates to procedures, templates, or reference materials based on feedback, regulatory changes, or operational learning.
- Participate in quality assurance or training initiatives to strengthen compliance and service consistency.
Qualifications
- High school education or equivalent.
- At least two years of experience after high school.
Working conditions
- Primarily office-based, with occasional visits to service providers and vendors.
Employment type
- The position is full-time.
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