Infrastructure Engineer

Responsibilities

• Administer and support Windows Server infrastructure across on-premises and AWS environments.
• Manage Active Directory integration, DNS, Group Policy, IIS, DFS, file services, and related Windows infrastructure.
• Perform Windows server lifecycle activities including provisioning, upgrades, migrations, and decommissions.
• Build and maintain Windows infrastructure hosted in AWS.
• Participate in a 24x7 on-call and monthly patching rotation supporting production infrastructure.
• Monitor infrastructure health and respond to production incidents and operational alerts.
• Provision and support EC2 instances, EBS storage, load balancers, security groups, IAM roles, and related AWS services.
• Participate in cloud migration projects by moving existing workloads from on-premises environments into AWS.
• Support modernization efforts through infrastructure standardization and automation.
• Maintain accurate Jira ticket documentation including work performed, blockers, progress updates, and completion notes.
• Ensure infrastructure work is properly documented and completed in accordance with operational standards.
• Develop PowerShell scripts to automate operational and administrative tasks.
• Identify opportunities to improve reliability, standardize infrastructure, and reduce manual effort.

Qualifications

• Minimum 5 years of experience with Windows Server 2016, 2019, 2022.
• Advanced PowerShell scripting and automation.
• Strong knowledge of Windows Server, Active Directory, IIS, DNS, Group Policy, DFS and Windows File Services, PowerShell, SCCM, SCOM.
• Experience supporting both on-premises Windows infrastructure and AWS-hosted Windows environments.
• Experience with Windows patch management tools such as Microsoft Endpoint Configuration Manager (MECM/SCCM), WSUS, or equivalent.
• Experience with VMWare deploying servers, editing server configurations, migrating hosts.
• Strong understanding of load balanced environments and familiarity of common configuration techniques.
• Azure DevOps server administration.
• Ability to work in a team environment or independently.
• Self-motivated with the ability and desire to thrive in a high-pressure, client-service, entrepreneurial environment.
• Strong ability to multi-task in a fast-paced office environment.
• Must have excellent written, verbal, and presentation skills, combined with strong customer service skills.
• Excellent problem-solving abilities are also required, as complex issues must be resolved in a timely manner.

Preferred Experience