Human Resources Generalist

Role overview

People and performance

• Create and develop job descriptions for roles across the business.
• Set employee KPIs with department heads and the HR Manager.
• Coordinate probation confirmations with division heads within the allotted timeframe.
• Conduct periodic performance evaluations with division heads and recommend improvements aligned with business goals.
• Investigate workplace incidents, obtain reports, coordinate appropriate disciplinary action, and counsel employees on company policies.

Employee operations and engagement

• Monitor and organize company accommodation and maintain its records.
• Monitor working conditions, implement health and safety policies, and guide employees on safety.
• Coordinate employee birthdays, engagement activities, and motivational communications.
• Maintain current forms and templates and coordinate company memos about holidays, transitions, and announcements.
• Verify and process employee requests, including salary certificates and NOCs, with required approvals.

Business support and benefits

• Review employee schedules and arrange departmental stationery with administrators while supporting business operations.
• Visit business locations to meet employees and address their needs.
• Monitor employee medical insurance applications and renewals across the group.
• Prepare commission structures and coordinate fair, timely disbursement with sales, CRM, business development, and accounts leads.
• Record and monitor employee-issued stamps to prevent misuse.
• Perform other duties or tasks required by management.

Requirements

• Support organizational development, employment legal compliance, employee relations, engagement, performance management, HR operations, accommodation, HRIS, and administrative tasks at a professional level.
• Coordinate with department heads, the HR Manager, and company administrators on employee processes and business support.