HR Welfare Officer

Role purpose

Ethical recruitment and audits

• Conduct post-arrival and onboarding interviews; validate ethical recruitment and fair treatment; review employee declarations and supporting records.
• Maintain recruitment compliance records and audit trackers, and support Employer Pays Principle implementation.
• Perform routine and risk-based audits of recruitment and onboarding files; document deviations and track corrective actions to closure.
• Maintain audit-ready records for internal, client, and third-party reviews.

Worker welfare and agency monitoring

• Deliver worker awareness sessions on recruitment rights and grievance mechanisms; support welfare inspections at accommodations and project locations.
• Investigate recruitment complaints and welfare concerns, protecting workers' ability to report concerns confidentially and without retaliation.
• Support agency due diligence and compliance reviews; verify contractual ethical recruitment requirements and monitor partner corrective action plans.

Reporting and performance measures

• Prepare monthly compliance and worker welfare reports; track interviews, audit findings, grievances, and corrective-action closure rates.
• Support client audits, ethical recruitment assessments, and welfare inspections; provide management with compliance insights and recommendations.
• KPIs include completing post-arrival ethics reviews, addressing substantiated violations, closing audit findings on time, resolving grievances promptly, and maintaining complete records.

Qualifications and experience

• Bachelor's degree in Human Resources, Business Administration, Social Sciences, Law, or a related discipline.
• 3–5 years' experience in HR Compliance, Worker Welfare, Labor Compliance, Ethics, or Social Compliance.
• Experience with blue-collar or multinational workforces in the UAE is preferred.
• Exposure to compliance audits, grievance investigations, and worker welfare programs in an Expo 2020 project is a plus.

Role mission