Global Community Manager

About the role

What you’ll do

• Own a calendar of recurring community activities and product discussions across crypto, trading, payments, and the wider financial platform.
• Plan and deliver global AMAs, educational sessions, launch activations, and community events; manage briefs, schedules, approvals, hosts, rewards, and post-event reviews.
• Coordinate approved announcements and product updates in global Telegram, Discord, and other official community channels; check links, timing, market eligibility, and coverage before publishing.
• Engage with members, answer common questions, moderate discussions, and route product or account issues to the right teams.
• Spot scams and impersonation attempts and escalate them promptly.
• Work with regional teams to adapt global initiatives to local community needs, share approved materials, and maintain clear handovers while regional teams own local channels.
• Manage global and local ambassador programs, including recruiting and onboarding ambassadors, training them on products and moderation standards, reviewing performance, and coordinating rewards and payments.
• Work with regional teams on local briefs and market-specific activations.
• Track member participation, event results, channel engagement, recurring questions, and sentiment; turn findings into concise reports and practical recommendations.
• Organize event calendars, moderation and publishing workflows, tool access, and handover notes for reliable global coverage across time zones.

What you’ll need

• Two to four years of hands-on community management experience in fintech, digital assets, crypto, or consumer finance, including direct responsibility for ambassador or community leader programs and examples of events run and measured.
• Strong working knowledge of Telegram and Discord, and Reddit including moderation practices, bots, and announcement workflows.
• Explain trading, earning, payments, and market topics clearly and accurately without giving personal financial advice.
• Experience running online events from planning through reporting, including approvals, budget or reward tracking, and follow-up.
• Excellent written and spoken English, sound judgment in difficult conversations, and ability to work across cultures, teams, and time zones.
• Use community data and member feedback to assess results and improve future activity.
• Availability for agreed launch and event windows across time zones.

Nice to have

• Experience supporting multilingual communities or improving community operations with moderation and publishing tools is a plus.

About Bybit

What the company offers

• Work with teams across Community, Product, Support, Marketing, and regional operations.
• Own recurring community programs and contribute to major product launches.
• Study Growth Fund, internal events, global collaboration, career advancement, and internal mobility.