General Technician (HVAC)

Company

Core Responsibilities

• Report shift activities, outstanding issues, work orders, equipment status, and incidents to the Duty Engineer or Engineering Supervisor.
• Own HVAC maintenance during the assigned shift, including troubleshooting, corrective repairs, inspections, and preventive maintenance.
• Respond to HVAC requests in guest rooms, public areas, back-of-house areas, and engineering spaces with minimal disruption to hotel operations.
• Troubleshoot FCUs, AHUs, FAHUs, ventilation and exhaust fans, chilled-water systems, pumps, valves, filters, thermostats, and actuators.
• Inspect and maintain coils, filters, drain pans, condensate lines, motors, belts, bearings, valves, and HVAC control components.
• Investigate temperature complaints, poor cooling, water leakage, abnormal noise, airflow issues, condensation, and control problems.

Maintenance and Operations

• Complete planned preventive and corrective maintenance and update work orders and maintenance records accurately.
• Read and interpret HVAC drawings, schematics, control drawings, equipment manuals, and building services drawings.
• Support basic operation and troubleshooting of BMS, thermostats, room controls, actuators, and PICVs within competence.
• Perform minor plumbing, electrical, pump, sanitary fixture, carpentry, painting, silicone, grouting, and other building repairs.
• Attend emergency HVAC breakdowns, alarms, and incidents, make areas safe, take corrective action within competence, and escalate specialist work.
• Maintain housekeeping and safe work practices, especially in guest-facing or occupied areas.

Communication and Coordination

• Communicate professionally with guests and hotel colleagues, protect guest privacy, and coordinate with departments to minimize guest impact.
• Report recurring HVAC defects, abnormal equipment conditions, major failures, and work requiring specialist contractors or vendors.
• Attend departmental meetings, technical training, safety training, and other sessions required by the Engineering Department.

Qualifications

• Minimum 3 years of practical HVAC maintenance experience.
• Hotel engineering or complex commercial facility experience is strongly preferred.
• Good spoken and written English is mandatory.
• Strong practical knowledge of FCUs, AHUs, FAHUs, ventilation systems, and chilled-water systems.
• Competence in HVAC fault finding, troubleshooting, testing, controls, thermostats, sensors, actuators, and basic BMS operation.
• Ability to read and interpret HVAC drawings, schematics, and control diagrams.
• Clear communication, strong problem-solving ability, and a practical, proactive approach.
• Ability to work independently, adapt to a fast-paced hotel environment, and remain service-oriented in guest-facing areas.