Assistant Credit Manager

• Establish and maintain local credit policies and procedures regarding billing, collections, credit cards, inquiries, and cheque cashing; ensure all departments conform to established guidelines.

• Investigate all requests for billing and function as final authority over credit approval; conduct company searches and credit enquiries to make recommendations for management approval.

• Review all requests for credit facilities and approve credit according to corporate credit policy; communicate approval or non-approval to appropriate managers.

• Ensure all accounts receivable accounts are supported by approved credit application forms and that clients have either approved direct billing or are fully pre-paid before events.

• Inspect all in-house accounts (PM and PX) to ensure adherence to hotel credit policy and assist with collection efforts where necessary.

• Pursue and collect delinquent accounts according to established procedures; maintain an up-to-date collection activity log and document all collection efforts in client files.

• Ensure prompt and accurate billing of current and aged accounts with efficient follow-up procedures; prepare bad debt documentation for write-offs as required.

• Prepare and submit Pegasus commissions weekly to GRC; verify and process travel agent and group commissions timely.

• Review the Guest Ledger High Balance Report daily and bring discrepancies to the attention of the Front Office Manager.

• Prepare month-end reports (aging statements for owners' meetings) and reconciliations for all receivable accounts including credit cards.

• Communicate with Sales, Events, and Front Office departments to ensure compliance with credit and collection policies.

• Notify the Director of Finance on the status of uncollectible accounts and recommend improvements to accounts receivable operations.

• Handle all inquiries from guests and credit card companies promptly and professionally.

• Perform additional duties as assigned by the Director of Finance to support departmental management.