Geek Squad Advanced Repair Technician
Role Overview
• Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone
• Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded
• Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs
• Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise
• Maintain knowledge, skillsets and certifications through training courses
• 6 months of experience diagnosing, troubleshooting or repairing technology products
• Experience actively using and learning about consumer electronics
• Ability to work a flexible schedule including holidays, nights and weekends
• Strong ability to prioritize and multi-task in a fast-paced environment
• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being
Full Job Posting
Job Description
Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone
Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded
Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs
Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise
Maintain knowledge, skillsets and certifications through training courses
6 months of experience diagnosing, troubleshooting or repairing technology products
Experience actively using and learning about consumer electronics
Ability to work a flexible schedule including holidays, nights and weekends
Strong ability to prioritize and multi-task in a fast-paced environment
Competitive pay
Great employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About Best Buy
Multinational retailer of technology products and services.
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