E-Commerce Coordinator

About Silk & Snow

Role overview

Responsibilities

• Maintain and optimize website navigation, landing pages, and merchandising.
• Review product pages for accurate, consistent, optimized copy, imagery, features, size guides, and user experience.
• Prepare weekly and monthly reports on sales, website performance, and key metrics; monitor trends and flag issues.
• Coordinate SEO and AEO work with copywriters, developers, and performance marketing.
• Coordinate promotional setup, pricing files, and launch quality assurance.
• Coordinate campaign, product launch, and site-update timelines with cross-functional stakeholders.
• Research competitors and the market; work with UX Design to identify conversion, usability, and customer-journey improvements.

Qualifications and experience

• Degree or diploma in Marketing, e-commerce, or a related discipline.
• 1–3 years of related professional experience in e-commerce, digital marketing, retail, or a related field; work, internships, and co-op placements are included.
• Organization, attention to detail, initiative, problem-solving, project management, analytical ability, communication, and cross-team collaboration are sought.
• Comfort with Shopify, WordPress, Figma, Google Workspace, and other marketing or analytics platforms.
• Google Analytics, Google Search Console, or other website analytics familiarity is an asset; basic SEO understanding is an asset.
• Interest in e-commerce or digital marketing and a good eye for design and customer experience.

Benefits and workplace culture

• The company describes an inclusive culture, internal growth opportunities, training, and a learning platform.
• Benefits include medical, dental, and vision coverage, an employee discount, and a mattress and bedding set after the probationary period.
• The company describes a supportive environment and work-life balance.

Compensation

• The stated annual salary range is $50,000–$65,000; actual salary may vary based on work location and other factors.

Recruitment process

• Screening technologies, which may include AI, may be used; human recruiters review all applications.
• Candidates may request accommodations during the recruitment process.