E-Commerce Coordinator
Role Overview
Support the day-to-day operations and optimization of Silk & Snow's online store.
Report to the Manager, E-commerce and work with marketing, creative, development, and UX teams.
Key Skills for This Role
Full Job Posting
Role Overview
Support the day-to-day operations and optimization of Silk & Snow's online store.
Report to the Manager, E-commerce and work with marketing, creative, development, and UX teams.
Core Responsibilities
- Maintain and optimize website navigation, landing pages, and merchandising updates.
- Maintain accurate, consistent, and optimized product detail pages.
- Prepare e-commerce performance reports covering sales, website performance, and key metrics.
- Monitor website performance and escalate unusual trends or issues.
- Coordinate SEO and AEO work with copywriters, developers, and performance marketing.
- Coordinate promotional setup, execution, and pricing files.
- Perform QA testing before and after launches.
- Coordinate timelines for campaigns, launches, and site updates.
- Research competitors and emerging home furnishings and e-commerce opportunities.
- Support UX optimization for conversion, usability, and the customer journey.
Qualifications and Experience
- Degree or diploma in marketing, e-commerce, or a related discipline.
- 1-3 years of relevant professional experience, including work, internship, or co-op experience.
- Strong organization, attention to detail, problem-solving, analytics, communication, and project-management abilities.
- Comfort using Shopify, WordPress, Figma, Google Workspace, and other digital tools.
- Familiarity with Google Analytics, Google Search Console, or other analytics tools is an asset.
- Basic understanding of SEO best practices is an asset.
Compensation
- Salary range is $50,000 to $65,000 annually.
- Actual salary may vary by work location, skills, education, experience, working conditions, and local labour market.
Benefits and Growth
- Competitive benefits include medical, dental, and vision coverage.
- Employee discount and a free mattress and bedding set after the probationary period.
- Training, learning resources, and internal growth opportunities are offered.
About Silk & Snow
Silk & Snow creates sleep products and emphasizes materials, thoughtful manufacturing, and transparency.
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