Disability Management Specialist
Role Overview
The specialist reports to the Manager, Occupational Health and Employee Wellness.
The role oversees disability management programs to support employee recovery, reduce lost time, and promote safe, sustainable return-to-work outcomes.
Key Skills for This Role
Full Job Posting
Role overview
The specialist reports to the Manager, Occupational Health and Employee Wellness.
The role oversees disability management programs to support employee recovery, reduce lost time, and promote safe, sustainable return-to-work outcomes.
Responsibilities
- Manage WSIB claims, identify safe return-to-work opportunities, and address barriers to successful return.
- Oversee disability matters to support employee well-being and minimize workplace disruption.
- Review, dispute, and appeal WSIB decisions when appropriate.
- Assess and adjudicate short-term disability claims under benefit plans and policies.
- Work with employees, WSIB representatives, union partners, managers, and other stakeholders.
- Provide guidance on injury and illness policies, programs, and best practices.
- Maintain records and organize activities and projects to meet organizational goals.
Qualifications
- Related post-secondary education or an equivalent combination of education, training, and experience.
- Experience managing STD, LTD, and workers’ compensation claims, including complex mental health claims.
- Working knowledge of WSIA and WSIB operational policy.
- Proficiency with office productivity tools and ability to learn new systems.
- Strong analytical, decision-making, communication, negotiation, mediation, and conflict-resolution abilities.
- Ability to handle sensitive information, maintain confidentiality, and work independently and collaboratively.
Knowledge and skills
- Understanding of HR practices, workplace accommodations, and cross-departmental collaboration.
- Knowledge of relevant legislation, including the Ontario Human Rights Code, AODA, and Occupational Health and Safety Act.
- CRTWC or CDMP designation is considered an asset.
Schedule
- Temporary appointment until December 2027.
- 35 hours per week, day shift, with Saturday and Sunday off.
Workplace
- The posting identifies a hybrid work approach.
Compensation
- Posted salary range is $91,109.20–$125,434.40; the description does not state the pay cadence.
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