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Digital Data Analyst

Mitchells & Butlers
Birmingham, GBR
Full-time
Onsite
Discovered 1 weeks ago
SQLBusiness intelligence and data visualisationPower BITableauQlikScalable reporting solutions

Full Job Posting

Role overview

Join the Data & Analytics team to develop insights from customer and digital data across Mitchells & Butlers brands.

The role supports Customer Marketing and Brand teams with data-led decisions, marketing performance, customer engagement, and commercial outcomes.

The position is based in Birmingham City Centre with hybrid working and is described as permanent.

Responsibilities

  • Deliver actionable insights for strategic and operational decisions across brands.
  • Analyse digital, customer, and campaign performance data to identify trends, opportunities, and growth recommendations.
  • Build and maintain dashboards, reports, visualisations, and KPI performance reporting.
  • Measure campaign effectiveness and optimise audience engagement with Customer Marketing, CRM, and Brand Marketing teams.
  • Support segmentation, targeting, and audience activation initiatives.
  • Promote best practice in analysis, reporting, visualisation, and governance.
  • Collaborate with external data and technology partners and contribute to data landscape modernisation.

Skills and experience

  • Advanced SQL skills and experience extracting, manipulating, and analysing large datasets.
  • Strong experience with BI and visualisation tools such as Power BI, Tableau, Qlik, or similar.
  • Experience creating scalable reporting solutions and KPI frameworks.
  • Ability to explain complex analysis to technical and non-technical audiences and present insights to stakeholders.
  • Knowledge of GDPR and data compliance best practices.
  • Experience with CDPs and audience activation workflows.
  • Knowledge of Python or R is listed; exposure to predictive analytics, machine learning, or AI-powered analytics is also sought.
  • Experience analysing customer, CRM, or digital marketing data.

Benefits

  • Annual bonus scheme, private medical plan, pension scheme, and 26 days of annual leave.
  • Discounts across Mitchells & Butlers brands, a Friends & Family discount, a free shares programme, high street retail discounts, and employee assistance and wellbeing support.

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