Compliance Operations Director

Responsibilities

• Lead the operational implementation of regulatory licences across all licensed entities, ensuring operational readiness and regulatory commitments are fully embedded into business operations prior to go-live.
• Develop and maintain compliance operational frameworks, including SOPs, governance processes, control frameworks and monitoring mechanisms.
• Standardise compliance operational documentation, templates and implementation methodologies across jurisdictions.
• Maintain oversight of regulatory obligations by implementing governance, tracking and escalation mechanisms across licensed entities.
• Identify operational gaps between regulatory requirements, internal policies and business practices, and drive remediation.
• Partner with Licensing, Legal, Product, Technology, Operations and regional teams throughout the licensing lifecycle.
• Provide senior management with regular reporting on implementation progress, operational risks and regulatory commitments.
• Lead and develop the Compliance Operations team while driving continuous improvement across the function.

Requirements

• 10+ years' experience in Compliance Operations, Regulatory Operations or a related function within financial services, fintech or digital assets.
• Demonstrated experience implementing regulatory or licensing requirements into operational business processes.
• Experience operating across multiple jurisdictions and working with global stakeholders.
• Proven experience building or improving operational frameworks within a regulated environment.
• Strong programme management and stakeholder management capabilities.
• Excellent written communication with demonstrated experience designing SOPs, operational procedures and governance documentation that enable scalable and consistent business operations.
• Previous people management experience with the ability to coach and develop high-performing teams.

Profile