Business Analyst

Role overview

Responsibilities

• Investigate business situations to identify problems, opportunities, and root causes; gather, analyse, and document functional and non-functional requirements.
• Create, refine, and manage Epics, Features, and User Stories in Azure DevOps; support backlog refinement and sprint planning with Product Owners and Scrum Masters.
• Maintain baselined, traceable requirements through change control; conduct feasibility, option, cost-benefit, and risk analysis and support business cases.
• Build stakeholder relationships, support engagement and communications, and facilitate workshops to map As-Is and To-Be processes using BPMN.
• Prepare user testing with appropriate scenario coverage and acceptance criteria; facilitate change impact assessments and support change assurance.
• Ensure alignment with delivery frameworks and governance standards and produce analysis artefacts for project milestones and decisions.

Required experience and skills

• Business Analyst experience in a digital or technology project environment, including digital or IT projects.
• Strong stakeholder management, communication, facilitation, analytical, and problem-solving skills, including root cause analysis.
• Ability to work semi-independently, manage workload in a dynamic environment, pay attention to detail, and simplify complex concepts.
• Strong understanding of Agile and Waterfall delivery methodologies.
• Experience using Azure DevOps for backlog and requirements management and applying requirements gathering, documentation, and traceability practices.
• Experience mapping processes using BPMN and relevant tools and supporting testing and change management.

Desirable qualifications and experience

• Water industry or other regulated-environment experience is desirable.
• Experience with feasibility assessments, business case development, or cross-functional delivery teams in complex environments is desirable.
• BCS Business Analysis Diploma or equivalent certification and Product Owner, Scrum, or Agile-related certifications are desirable.
• Knowledge of DevOps tools, practices, and delivery approaches and experience with BPMN tools such as Bizzdesign are desirable.

Location and schedule

• Hybrid role based at Clearwater Court, Reading.
• Working pattern is 36 hours, Monday to Friday.

Compensation and benefits

• Salary is up to £60,000 per annum, depending on experience.
• Annual leave is 26 days, increasing to 30 days with length of service, plus bank holidays.
• Benefits include a pension scheme, performance-related pay, and health, wellbeing, and financial support offerings.