Area Services Manager

Role overview

Maintenance and operations

• Develop maintenance strategies to improve asset efficiency, reduce failure rates and strengthen site resilience.
• Ensure consistent, cost-efficient, robust and safe asset operation and maintenance.
• Provide technical input to site improvement projects and support effective, efficient solutions.
• Identify, mitigate, resolve and escalate risks across the site and team.
• Own and optimise the maintenance delivery plan with the process delivery plan.
• Monitor plant performance and reliability, investigate critical failures and ensure corrective actions.
• Reduce maintenance serviceability costs by asset type.
• Lead health, safety and wellbeing culture and compliance with statutory inspection programmes.
• Manage, coach and develop staff; improve team performance, work management and safety awareness.
• Manage team budgets and drive operational efficiencies.
• Provide strong customer and stakeholder service, including early personal intervention when needed.

Candidate requirements

• Industrial mechanical or electrical maintenance background, including planned and preventative maintenance.
• BTEC/NVQ Level 3 or equivalent in Mechanical/Electrical and BTEC HNC Electrical/Mechanical are ideal, or an ICA background.
• Experienced people manager able to engage and develop a team; apprentice mentoring experience is ideal.
• Strong health and safety skills and knowledge of legislation and its application.
• NEBOSH is ideal, and is required if not already held.
• Excellent communication and IT skills, especially Excel; SAP data interrogation is desirable.
• Facilities experience is desirable.
• Driving licence and car ownership are essential for travel between sites.

Schedule

• The role is 36 hours a week, Monday to Friday, with participation in an out-of-hours rota for escalations and advice.

Work location

• The role operates from Banbury or Witney and requires travel to other sites throughout the working week.

Compensation

• Salary is £47,680–£60,000 per annum, depending on experience.

Benefits

• Annual leave is 26 days, increasing to 30 with length of service, plus bank holidays.
• Defined Contribution pension with a maximum 12% contribution described as twice the employee contribution.
• Annual personal medical assessments and access to a benefits hub.

About Thames Water