Operational Data Analyst

Role overview

What you’ll do

• Work with large datasets from internal and external sources, including environmental data, survey feedback, and operational data.
• Design and interrogate databases, transform data, and liaise with the business to improve ways of working.
• Design, build, and maintain reports with business stakeholders.
• Collaborate with colleagues and stakeholders, act as a key contact, and inform colleagues about operational decisions.
• Maintain data quality and ensure data is secure and used appropriately in line with GDPR.
• Use analysis to solve business problems and generate value, presenting insights clearly.

What you should bring

• Experience with large datasets, databases, or reporting, or a strong understanding of operational data and ability to learn quickly.
• Experience with a query language such as T-SQL or ANSI SQL.
• Experience with dashboarding software such as Power BI or Tableau.
• Ability to explain complex information clearly to different audiences.
• Experience applying analytical skills in a business setting and confidence supporting stakeholders.
• Scripting languages such as Python or R, Azure services, or Microsoft Office experience are advantageous.
• A degree or equivalent experience in an analytical subject such as science, mathematics, or geography is advantageous but not essential.
• A curious, positive problem-solving mindset and willingness to learn tools and techniques.

Location and working pattern

• The role is described as hybrid at Kemble Court, RG2 6AD.
• The working pattern is 36 hours, Monday to Friday, with one office day each week on Tuesday.

Compensation

• Salary is £42,900–£45,000 per annum, depending on skills and experience.

Benefits

• Annual leave is 26 days, increasing to 30 with length of service, plus bank holidays.
• Benefits include performance-related pay, a pension scheme, health and wellbeing support, physiotherapy and counselling access, Cycle to Work schemes, shopping vouchers, and life assurance.

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